|
BOOKING SERVICE / SALES AGREEMENT
1 -) THE PARTIES AND SUBJECT
On the one hand TOURISM SPECIAL EDUCATIONAL HİZ.İNŞ.SAN Moya. VE TİC. (This contract will be called briefly Agency.) On the other side between the domestic and foreign consumers about the trip was out of this contract. )
Travel Agency: Moya TOURISM TRAVEL AGENCY Phone: 0232 252 60 41 (Pbx) E-mail: info@moyatours.com Consumer: MSFR
2 -) CONTRACT PRICE
2.1. Contract value, including msfr YTL KDV
2.2 On This cost to the, tour or hotel reservation document (voucher) also refers to all services is included. Hotel entrance and exit dates, periods, reaching details, accommodation is as stated in the document status still Voucher tours and services with the exception of these extra charges are applicable. According to the tourist destination country for legislation which should be taken of the taxes, duties, fees and similar payments to the public arising from exchange rates to consumer price changes will be reflected. This situation is reported immediately to the consumer. Without any compensation to the consumer after notification from the contract and the price can fall back on the impact of any changes or additional agreements referred agrees.
3 -) PAYMENTS
3.1. Register at least 35% of the cost of quick reservation, the balance no later than 15 days before the start of the trip must be paid. The term of payments specified in the reservation will be canceled in case not be performed, 35% of the cost of changing one's mind as compensation to the consumer shall be billed.
3.2. Consumers who purchase discounted services, service charges on the entire reservation is obliged to pay.
3.3 Early Booking Special products and services or indirmli balance, no later than 60 days before the start of the service must be paid.
4 -) CANCELLATION AND TRANSFER
4.1 Agents, show all the necessary care despite the trip start or continue to be hampered by the necessary number of passengers as the definitive record does not create and / or adverse weather conditions, road barriers, strikes, terrorism, sis, probability of war, unpredictable technical issues and all due to force majeure Can I cancel or postpone the trip. In this case the consumer has no right of compensation.
4.2 Consumer, tin up to 15 days before the start of the service is requested cancellation of the entire amount paid will be refunded to him. (Discount, special products and excluding the reservation during the Early Reservation)
4.3 Consumer of the service to cancel the contract before the start day 15-7 in 35% of the cost of travel 'ini, less than 7 days before payment is accepted and is committed to the entire Agency. Changes made by the cancellation date is the consumer provisions.
4.4 Reduced service cancellation / transfer in case the consumer, service, full 7 days before the beginning of the 35% service charge, 7 days after the service charge to the entire Agency agrees and undertakes to pay.
4.5 Early booking discount on special products and services, services to begin in 60 days, cancellations made up of tin, consumers so far will be refunded the entire fee paid. Consumers, travel 59-31 days before the start of the agreement to cancel the trip if the price 25% of ini, 30-15 last week to cancel the agreement if 50% of tour price, 14-07 days ago to cancel the agreement if 75% of the cost of travel ' ini less than 7 days before agreeing to pay the entire Agency and is committed to.
4.6 Of the consumer, he or first-degree relatives of the 10-day regular occupation as a barrier to their illness or death from a fully equipped state hospitals will be established official report before the beginning of the service of a written submission, cancellation / transfer of substances is an exception.
4.7 Consumer, full 7 days before the service begins tour can be transferred to any person. Transferee, and transfer the balance due with disabled is responsible for all costs arising. Consumers, all cancellation / transfer requests in writing before the beginning of the service is required to submit to the agency.
4.8 Missed the beginning of the service, consumers will be notified in writing not to participate in the event; Agency on behalf of consumers and service all bookings made after 24 hours has the right to cancel. Cancel any such refund shall be made to the consumer.
4.9 Agency deems necessary to report cases to the consumer has received or records, provided that declared the start of the service before tours can be partially or completely cancel. During the same period or service agency services under the names of hotels, transport vehicles and their movement to their place in the program is addressed and sights shown as a place can change during the visit. Consumer acceptance of these changes cause variation and did not justify revocation if the reservation is cancel their service charges are not consumed is entitled to refunds.
4.10 Charter flights to 15 days and later cancellations no excuse not valid, the aircraft concerned is not refunded.
5 -) TRAVEL TIMES
Airplane, boat, train, bus, etc.. The movement of transport time on the date of the contract is valid for hours. The container companies will make more of the agency is not responsible for tariff changes. Contract aircraft, ferries, trains, buses, etc.. The movement of transport vehicles in the travel time and flight number should be checked before acentadan. Any reason or without, depending on means of transport are subject to change reasons. Although details of passengers reported to the agency action tour of our passengers are obliged to learn these details.
6 -) GENERAL PROVISIONS
6.1 Purchase travel insurance or travel insurance service which consumers in the travel package is missing or defective performance, damages, losses and loss of a guarantee for offering this coverage with the insurance firm's policies have been determined. Agency that guarantees the content, or application scope is not responsible for any related forms. Consumer sales representative to get sehayat with insurance coverage is required.
6.2 Consumers of the start of the tour, the service is tainted with the abandoned case of betting, the round was abandoned due to agency officials, and stay with the hotel must be notified in writing. Otherwise, the consumer was deemed to have left the tour and services will have received and have used addolun.
6.3 Consumers complained that the issues during the performance of the service to report in writing to the competent care of the consumer debt is the well-intentioned. Consumers' even though they have a complaint about the service until the end the matters complained about the cost of substitute services and eliminates the rights of return as compensation.
6.4 Signature in the contract, but contract issues are not available to tour the participating consumer (s) assigned to record their own names consumer (s) read and accept this agreement and are deemed to have committed. However, in the contract itself signatures is not grounds to tour the participating consumer (s) against the agency and have joined their travel-related cases and follow-up and agency to the consumer in this agreement shall in writing, except at a price or compensation have to pay to remain in agency contract signature and the consumer (s ) to the amount paid for the right of recourse reserved. Participating in this trip, even if not signed by consumers between the terms of this contract will be valid because of catalogs and advertisements have learned, this trip have committed to participate in the contractual conditions.
6.5 The remaining copy of the contract with the consumer acentada conflict between the copy if the copy acentada records shall govern. 6.6 Consumer, contacts, facilities, agents and authorized the purchase of means of transport-related services, reported to abide by the rules; 3.kısım life, property and peace of mind otherwise you will respect the right service and therefore can not receive the right of return does not agree.
6.6 In the settlement of disputes arising from this Contract Terms Directive applies TÜRSAB Arbitration Board.
7 -) MANDATORY TRAVEL INSURANCE
7.1 Sy 12.maddesi under the 1618 law; package tour package tour services purchased if given the incomplete or no insurance can not be guaranteed in case the package tour price alınmıştır.Teminat coverage is up to.
7.2 Mandatory travel insurance for package tours all tuketicelere maintained by us. INSURANCE POLICY SALES REPRESENTATIVES PLEASE you WANT your here.
7.3 Package Tours in outside services, accommodation services for Consumer wills before starting, in case of accidents and illnesses return to the starting point for all kinds of expenses arising from accident and injury insurance and medical expenses can.
LAST NAME ON BEHALF OF ALL PEOPLE IN VOUCHER
|